Frequently Asked Questions

Introducing the ultimate in carpet cleaning – Mr. Steam Carpet Care! Our comprehensive process includes pre-spray, rotary extraction, soft water and a neutralizing
rinse to leave your carpets looking and feeling refreshed. Our team starts by conducting a thorough inspection of the carpets to identify any areas that require special
attention, and then we use our specialized pre-spray solution to break down dirt, stains and other contaminants. For any stubborn spots or stains, we use specialized
spot cleaning solutions to treat them. Next, we use our professional-grade rotary extraction machine, paired with our truck-mounted cleaning systems that have a
built-in water softener system, to deep clean the carpet fibers and remove dirt, stains, and impurities. The soft water ensures that no residue is left behind and also
creates more suds for better cleaning and rinsing of the carpets. Finally, we use a neutralizing rinse to restore the pH balance of the carpet, prevent damage to the
fibers, and remove any remaining cleaning solution residue to prevent resoiling. This ensures that your carpets are left cleaner, drier, and ready to use in a shorter
amount of time, while also reducing the risk of mold and mildew growth. With Mr. Steam Carpet Care, your carpets will not only be cleaned but also any unsightly
blemishes will be removed.

Tile and Grout

At Mr. Steam Carpet Care, we understand the importance of having clean and well-maintained tile and grout. That’s why we offer professional tile and grout
cleaning services that are designed to leave your floors looking like new again.

With our professional tile and grout cleaning services, you can enjoy several benefits, including:

Improved appearance: Our powerful cleaning solutions and equipment will restore the original color and shine of your tile and grout, making it look like new
again.
Enhanced hygiene: Our cleaning process removes dirt, grime, and bacteria that can build up over time, helping to keep your home or business clean and hygienic.
Longer-lasting tile and grout: Our cleaning process helps to prolong the life of your tile and grout by removing dirt, grime, and stains that can cause da
mage over time.
Removal of tough stains: We use powerful cleaning solutions and equipment to remove even the toughest stains, such as oil, red wine, and coffee.
Safe for all types of tile and grout: Our cleaning solutions and equipment are designed to work on a variety of tile and grout materials, including ceramic, porcelain,
and natural stone, without causing any damage.
Experienced and well-trained team: Our team is well-trained and experienced in tile and grout cleaning, and are equipped with the latest technology and cleaning
methods.
High-quality cleaning solutions and equipment: We use only the highest-quality cleaning solutions and equipment to ensure that your tile and grout are cleaned
thoroughly and effectively.

Don’t settle for dirty and stained tile and grout. Trust the experts at Mr. Steam Carpet Care to bring your floors back to life. Contact us today to schedule your
professional tile and grout cleaning service.

Q: Can you explain your cleaning process?

A: Our comprehensive cleaning process includes several steps to ensure your carpets are left looking and feeling refreshed. We start by conducting a thorough
inspection of the carpets to identify any areas that require special attention. Then, we use a specialized pre-spray solution to break down dirt, stains, and other
contaminants. For any stubborn spots or stains, we use specialized spot cleaning solutions to treat them. Next, we use our professional-grade rotary extraction
machine, paired with our truck-mounted cleaning systems that have a built-in water softener system, to deep clean the carpet fibers and remove dirt, stains, and
impurities. The soft water ensures that no residue is left behind and also creates more suds for better cleaning and rinsing of the carpets. Finally, we use a
neutralizing rinse to restore the pH balance of the carpet, prevent damage to the fibers, and remove any remaining cleaning solution residue to prevent resoiling.

Q: How do you handle stubborn spots or stains?

A: We use specialized spot cleaning solutions to treat stubborn spots or stains. Our team also conduct a thorough inspection before the cleaning process to identify
any areas that require special attention.

Q: How do you ensure no residue is left behind?

A: We use soft water during the cleaning process to ensure no residue is left behind and also creates more suds for better cleaning and rinsing of the carpets. We also
use a neutralizing rinse to remove any remaining cleaning solution residue to prevent resoiling.

Q: What are the benefits of your cleaning process?

A: Our cleaning process ensures that your carpets are left cleaner, drier, and ready to use in a shorter amount of time. It also reduces the risk of mold and mildew
growth and removes any unsightly blemishes.

Q: What are the advantages of using a carpet protector after professional carpet cleaning?

A: Mr. Steam Carpet Care is proud to offer an additional service to enhance the longevity and appearance of your carpets – carpet protector.

This service provides several advantages such as:

Increased stain resistance: Our carpet protector creates an invisible barrier over your carpet fibers that makes it more resistant to stains, prolonging the
life of your carpet and keeping it looking clean and fresh for longer.
Improved soil resistance: Carpet protector also helps to reduce the amount of dirt and soil that is able to penetrate your carpet fibers, keeping your
carpet looking cleaner for longer and reducing the frequency of professional cleanings.
Easier maintenance: With a carpet protector in place, it becomes easier to remove spills and stains from your carpet, making it easier to maintain on a
day-to-day basis.
Enhanced appearance: Carpet protector can help to restore the original appearance of your carpet and make it look like new again, improving the
overall appearance of your home or business.
Increased durability: Carpet protector can help to extend the life of your carpet by protecting it from everyday wear and tear, saving you money in the
long run by reducing the need to replace your carpet prematurely.
This service is especially useful for high-traffic areas or households with pets, children, or other sources of potential spills and stains. Protect your
investment with Mr. Steam Carpet Care’s carpet protector service.”

Q: What is a counter rotating brush and how is it used in professional carpet cleaning?

A: Mr. Steam Carpet Care is proud to utilize the latest technology in professional carpet cleaning – the counter rotating brush. This specialized tool is used to agitate
and loosen dirt and debris from the carpet fibers, consisting of two brushes that are mounted on a common shaft and rotate in opposite directions, creating a
scrubbing action as they pass over the carpet.

Our counter rotating brushes are typically used in conjunction with a cleaning solution and are incorporated into our state-of-the-art carpet cleaning machines. This
technology can be used on a variety of carpet types and is particularly effective at removing deep-seated dirt and stains.

By using the counter rotating brush, our service provides several benefits such as:

Enhanced cleaning performance: The scrubbing action of the brushes helps to loosen and lift dirt and debris from the carpet fibers, improving the
overall cleaning performance of the machine.
Improved carpet appearance: By removing dirt and stains from the carpet, our counter rotating brush can help to restore the appearance of the carpet
and leave it looking clean and refreshed.
Increased carpet lifespan: By removing dirt and debris that can wear down carpet fibers, our counter rotating brush can help to extend the lifespan of
the carpet.
Versatility: Our counter rotating brushes can be used on a variety of carpet types and can be adjusted to suit the specific needs of the carpet being
cleaned.
Trust Mr. Steam Carpet Care to utilize the latest technology, such as the counter rotating brush, to provide you with the best cleaning experience and
leave your carpets looking fresh and new.”

Q: What are the benefits of using rotary extraction method in professional carpet cleaning?

A: Mr. Steam Carpet Care uses the latest technology in professional carpet cleaning – rotary extraction. Also known as hot water extraction or steam cleaning, this
method involves using a machine that sprays a mixture of hot water and cleaning solution onto the carpet and then uses a spinning brush or pad to work the
solution into the carpet fibers. The machine then suctions up the dirty water, along with any dirt and debris that has been loosened from the carpet.

By using rotary extraction, our service provides several benefits such as:

Deep cleaning: Rotary extraction is effective at removing deep-seated dirt, stains, and odors from carpets, as the hot water and cleaning solution help to
loosen and dissolve these substances.
Quick drying: The machine used for rotary extraction is designed to remove as much water as possible from the carpet, which helps it to dry more
quickly. This is especially important in situations where the carpet cannot be left to dry for an extended period of time.
Improved indoor air quality: Rotary extraction can help to improve indoor air quality by removing allergens, dust, and other particles that may be
trapped in the carpet.
Enhanced appearance: Rotary extraction helps to restore the appearance of carpets, leaving them looking clean, fresh, and vibrant.
Long-lasting results: When done by a professional, rotary extraction can provide long-lasting results, as the deep cleaning action helps to remove dirt
and debris that can cause carpets to become soiled more quickly.

Q: Why is it important to choose a cleaning company with well-maintained carpet cleaning equipment?

A: At Mr. Steam Carpet Care, we understand the importance of utilizing well-maintained carpet cleaning equipment.

Here are a few reasons why this is crucial for our service:

Effectiveness: Our properly maintained carpet cleaning equipment will function more effectively, resulting in a deeper clean for your carpets. This can
help to remove more dirt and stains, and leave your carpets looking fresher and cleaner.
Safety: Our team is committed to using equipment that is not only properly maintained but also safe for use. This ensures that our machines will not
cause damage to your carpets or injury to our technicians.
Quality of service: We take the time to properly maintain our equipment to ensure that we provide a higher quality of service overall. This attention to
detail is a good indicator of the level of care and professionalism you can expect from our company.
Cost: Properly maintaining equipment can help to extend its lifespan, which can save money in the long run. At Mr. Steam Carpet Care, we strive to
provide you with cost-effective solutions.
When choosing a cleaning company, it is important to ensure that they have well-maintained carpet cleaning equipment. Trust Mr. Steam Carpet Care
to provide you with the best service and equipment in the industry, ensuring that you receive a high-quality, effective, and safe cleaning service.”

Q: Why should I choose Mr. Steam Carpet Care over the cheapest option for carpet cleaning?

A: At Mr. Steam Carpet Care, we understand the importance of finding the right balance between price and quality when it comes to carpet cleaning. While it may
be tempting to go with the cheapest option, it’s important to consider the long-term value you will receive for the price you pay.

Here are a few reasons why choosing Mr. Steam Carpet Care is a better option:

Quality of service: We use high-quality cleaning products and equipment, and have experienced technicians to ensure that your carpets are thoroughly
cleaned and refreshed.
Transparent pricing: We do not have hidden fees for additional services or for removing stains. This ensures that you pay a fair price for the service you
receive.
Reputation: Our company has a solid reputation in the industry for providing high-quality service. We encourage you to read our reviews online and
ask for references to get a sense of our reputation.
Warranty: We offer a warranty on our work, which means we will come back to fix any problems that arise within a 24 hours after the initial cleaning.
This ensures that our customers are satisfied with our service.

Trust Mr. Steam Carpet Care to provide a balance of affordable pricing and high-quality service for all your carpet cleaning needs

Q: What are the benefits of using a high-powered truck-mounted carpet cleaning machine?

A: At Mr. Steam Carpet Care, we use high-powered truck-mounted carpet cleaning machines that offer several benefits such as:

Powerful suction: Our truck-mounted carpet cleaning machines are designed to have powerful suction, which allows them to remove dirt and debris
from deep within the carpet fibers. This can help to thoroughly clean the carpet and remove tough stains and odors.
Improved efficiency: Our truck-mounted carpet cleaning machines are typically more efficient than portable machines because they do not need to be
set up and taken down at each job site. This can save time and labor costs.
Greater mobility: Our truck-mounted carpet cleaning machines can be easily moved from one location to another, allowing for greater flexibility and
convenience.
Greater power: Our truck-mounted carpet cleaning machines are typically more powerful than portable machines, allowing for a deeper clean and faster
drying times.
Higher heat: Our truck-mounted carpet cleaning machines are able to produce higher heat levels than portable machines, which can be beneficial for
removing certain types of stains and for killing bacteria and germs.
Overall, our truck-mounted carpet cleaning machines offer a powerful, efficient, and flexible solution for cleaning carpets. Trust Mr. Steam Carpet Care
to provide you with the best service and equipment in the industry.

Q: What are the benefits of having my upholstery professionally cleaned by Mr. Steam Carpet Care?

A: Regular professional cleaning of your upholstery by Mr. Steam Carpet Care can offer several benefits, such as:

Improved appearance by removing dirt, stains, and odors.
Increased lifespan by removing dirt and grime that can wear down the fabric over time.
Health benefits by removing allergens, dust, and other pollutants that can accumulate on your upholstery, which can improve the air quality in your
home and reduce the risk of allergies and respiratory issues.
Odor removal by removing unwanted odors such as pet odors or tobacco smoke.
Increased comfort by making your upholstery more pleasant to sit on and make your home more comfortable place to relax.

Q: How does professional cleaning help extend the lifespan of my upholstery?

A: Regular professional cleaning can help extend the life of your upholstery by removing dirt and grime that can wear down the fabric over time.

Q: What are the benefits of having a mattress professionally cleaned by Mr. Steam Carpet Care?

A: At Mr. Steam Carpet Care, we understand the importance of maintaining the hygiene and longevity of your mattress.

Here are a few benefits of having your mattress professionally cleaned:
Improved hygiene: Professional cleaning can help remove dirt, dust, and other particles that can accumulate on a mattress over time. These particles can
contribute to allergies and other respiratory issues, so removing them can improve the overall hygiene of the mattress.
Extended lifespan: A clean mattress is likely to last longer than a dirty one. Dirt and other particles can wear down the fibers of the mattress, causing it
to deteriorate more quickly. Professional cleaning can help extend the lifespan of the mattress.
Fresher smell: A mattress that has been professionally cleaned is likely to have a fresher smell than one that has not been cleaned. This can be especially
beneficial for people who are sensitive to odors or who suffer from allergies.
Improved sleep quality: A clean and fresh-smelling mattress can contribute to a better night’s sleep. When you sleep on a clean mattress, you are less
likely to be disturbed by allergens or other irritants that can disrupt your sleep.
Increased resale value: If you are planning to sell your mattress, having it professionally cleaned can increase its resale value. A clean mattress is more
appealing to potential buyers than a dirty one.

Trust Mr. Steam Carpet Care to ensure your mattress is in its best condition, and to provide you with a better night’s sleep.

Q: Why is nylon carpet more durable and wear-resistant than polypropylene carpet?

A: Nylon is a stronger fiber than polypropylene and it’s less likely to break or become damaged under normal use, which can contribute to its longer lifespan.
Additionally, nylon fibers have a higher melting point, which makes them more resistant to heat and other types of damage. Additionally, Nylon carpets are typically
made with a denser weave, which can help increase the carpet’s overall durability and resistance to wear. Other factors such as the quality of the fiber, the
construction of the carpet, and the type of backing material used also affect the wear resistance of a carpet. Overall, nylon fibers are stronger, more heat resistant and
denser weave are the main factors that make nylon carpet more durable and wear-resistant than polypropylene carpet.